Frequently Asked Questions 

Having been in this industry for many years and having long conversations with all of the homeowners I have had the pleasure of helping, I have compiled a list of the most frequently asked questions.  The answers are what I have personally found to be accurate. 

​

Q: How often should I get a maintenance done on my AC unit? 

A: This recommendation is contingent upon several variables. Factors to consider include the frequency of filter maintenance, the presence of dust or shedding animals within the household environment, the proximity of outdoor units to trees or high traffic areas, the status of any existing warranties, and the duration since the last inspection. In light of these considerations, it is advisable to schedule a maintenance or tune-up session at least once annually to ensure optimal performance and longevity of the system.

​

Q: Why are AC repairs so expensive these days? 

A: The determination of pricing in this context is multifaceted, influenced by a myriad of factors. Among these are the consistent escalation of raw material costs for parts and equipment, annual price adjustments by manufacturers, considerations of supply and demand dynamics such as those observed with refrigerants and electrical components, the steady rise in the cost of living driving upward wage trends, rapid escalations in overhead expenses associated with operating an HVAC business, and the impact of variables like fluctuations in gas and oil prices.These factors collectively contribute to the rationale behind price adjustments. Discrepancies in pricing among different companies often stem from disparities in size and overhead expenses. While certain entities may be perceived as inflating prices for greater profit margins, it's important to recognize that such practices are not adopted across the entire industry.

​

Q: Why will air conditioning contractors not give quotes over the phone?

A: This circumstance typically arises due to the intricate nature of the information required to furnish a comprehensive and precise quotation. Our foremost objective is to ensure accuracy and integrity in our pricing process in order to avoid any potential loss or the need for further adjustments that may result in substantial additional charges, ranging from hundreds to thousands of dollars beyond the initial estimate. Requesting a replacement quote over the phone without obtaining detailed specifications is much like asking a house cleaning service for a quote without specifying crucial details such as the dimensions of the property, the number of rooms, the existing level of cleanliness, and the desired standard of cleanliness. Just as a thorough understanding of these factors is essential for an effective cleaning service, a thorough grasp of pertinent details is indispensable for providing an accurate quotation in our line of work.

​

Q. How important is the kind of filter I use in my air conditioning system? 

A: This depends on the kind of filtration you would like.  The thicker the filter(higher MERV rating), the more it filters.  As you increase the filtration, the amount of airflow passing through your system will decrease and your blower motor inside will be working much harder causing decreased life of the system.  If heavy filtration is desired, it is best to increase the size of your filter grille.  If this is not possible, it is likely alterations to the home or duct will be needed.  

 

Q: What temperature should I leave my thermostat on? 

A: This is based on the geographic region and prevailing climate conditions of your home. Here in Florida, it's important to recognize that increased system operation correlates with more effective dehumidification from the home. As a general guideline in this region, maintaining a thermostat setting of 76 degrees Fahrenheit or lower during cooling periods and 70 degrees Fahrenheit for heating is recommended. It is a misconception that switching off the HVAC system while away from home yields energy savings without future problems. It's essential to acknowledge the potential implications. Discontinuing system operation may not necessarily lead to energy conservation in the long term, and can, in fact, introduce unforeseen issues.

​

Q: Why are contractors so pushy these days? 

A: Certain contractors prioritize sales over service, adopting a business model that leans heavily towards generating revenue through product sales rather than prioritizing the needs of their clients. It is advisable to seek out alternative companies that prioritize service excellence over aggressive sales tactics. Rest assured, there are reputable companies available that prioritize providing tailored solutions rather than pushing unnecessary products. 

​

Q:  Do UV lights work? Should we get one? 

A: Yes, while each light serves its purpose, certain models excel in specific areas compared to others. For individuals concerned about air quality, experiencing frequent allergies, or prone to illness, I would advise considering the installation of an air purification system in your home. It's important to note, however, that the majority of these systems require regular maintenance or replacement parts every 2-4 years to ensure optimal functionality.

​

Q: How do I prevent my drain line from backing up on my air conditioner? 

A: Find where the drain line exits the home(if it's not buried or piped into your main plumbing), then stick a shop vac on the end of the line and let it run for about 5 - 10 minutes.  Doing this monthly will massively decrease the chance of a clogged drain line.  You can pour vinegar or small amounts of bleach down your drain line every month as well.. 

​

Q: What is the average lifespan of an air conditioning unit? 

A: In our climate here in Florida, HVAC systems typically last for a period ranging from 10 to 15 years. However, homes located in close proximity to the beach may experience shorter lifespans for these systems. The corrosive nature of salt air can frequently lead to refrigerant leaks and accelerate the degradation of electrical components, thereby reducing the system's longevity. It's important to note that the primary reason for system replacements often stems from the escalating costs associated with repairs. With regular maintenance and timely implementation of recommended repairs, HVAC systems can potentially extend their lifespan.

​

Q: Should we get extended labor warranties on our AC units? Are they worth it? 

A: The determination of whether a warranty is worthwhile boils down to the benefits it offers. Generally, the greater the benefits provided, the more valuable the warranty becomes. I have observed instances where homeowners opt for low-cost warranties that offer limited coverage. Consequently, these individuals find themselves responsible for covering a significant portion of the expenses beyond what the warranty's labor coverage entails. 

​

If you have any more questions, please feel free to call, email or message us at any one of our methods of contact.  

​